Thank you for using our themes! We’re here to help you to succeed but we do not have unlimited resources and we unfortunately need to set a standard for which use cases we can and cannot provide support for our products.

Channels of Support

Beautimour only provides support via our support form. At this time, we don’t provide support via other parties, including forum or social media.

Support Scope

We only cover support for our themes and we will answer queries regarding the installation, configuration and use of our themes. Please understand that we sell our themes “as is” and if you need with customization or theme installation, we provide paid service.

We don’t offer support for the  administration of WordPress itself, nor do we support any third-party plugins you might choose to use with our themes. Issues with plugins should be raised with the plugin author.

Support Hours

We’ll do our best to answer all support requests within 24 hours, excluding weekends and holidays. More advanced or technical queries may take longer. Our support is only provided via contact form (emails). We do not offer any support via blog comments, Twitter, Facebook, phone or other communication channels.

Have a question?

Questions? Comments? Drop us a line and we’ll get back to you right away.

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